General turn around time
At first our turn around time may seem a bit long, but please remember all of the cleaning and repair work is done by hand. We would rather take a few days longer to ensure that your rug gets the proper personal attention that we have built our reputation on.
For our standard cleaning, the turn around time is approximately 2-3weeks.
For our urine wash, the turn around time is approximately 4-6 weeks.
Repair generally adds 5-7 weeks depending on the extent of the repair. Currently we are running 2-2.5 months with cleaning and repair rugs.
Large repair projects may run extra time.
Thanksgiving cut off dates:
August 1, 2022 for rugs needing repairs
October 10, 2022 for rugs needing pet urine/ pet treatments
November 2, 2022 for rugs needing standard cleaning
Christmas cut off dates:
September 6, 2022 for rugs needing repairs
November 7, 2022 for rugs needing pet urine/ pet treatments
November 30, 2022 for rugs needing standard cleaning
214 E. Franklin St.
Richmond, VA 23219